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Incident affecting Google Ad Manager

Incident began at 2022-03-25 01:30 and ended at 2022-03-26 02:58 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Mar 26, 2022 2:58 AM UTC The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Adx Reporting Data in Ad Manager Historical Reports UI and API are now showing the latest values. Users can re run Ad Manager Historical Reports to see the proper values if you were impacted by this issue.

Data Transfer Reservation files are still delayed and is tracked in this incident.

Mar 26, 2022 1:49 AM UTC We are continuing to investigate this issue. We will provide an update by Mar 26, 2022, 4:00 AM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Adx Reporting Data for the last few hours might not yet be available in Historical Reports in both UI and API. Users may see negative values for Adx Reporting Data (requests, impressions, clicks, etc.) for the latest hours. This issue may impact campaign pacing. Data Transfer Reservation files are delayed and is getting tracked in this incident.

Mar 25, 2022 6:10 PM UTC We are continuing to investigate this issue. We will provide an update by Mar 25, 2022, 10:00 PM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Adx Reporting Data for the last few hours might not yet be available in Historical Reports in both UI and API. Users may see negative values for Adx Reporting Data (requests, impressions, clicks, etc.) for the latest hours. This issue may impact campaign pacing. Data Transfer Reservation files are delayed and is getting tracked in this incident.

Mar 25, 2022 2:14 PM UTC We are continuing to investigate this issue. We will provide an update by Mar 25, 2022, 6:00 PM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Adx Reporting Data for the last few hours might not yet be available in Historical Reports in both UI and API. Users may see negative values for Adx Reporting Data (requests, impressions, clicks, etc.) for the latest hours. This issue may impact campaign pacing. Data Transfer Reservation files are delayed and is tracked in this incident.

Mar 25, 2022 8:17 AM UTC Our team is continuing to investigate this issue. We will provide an update by Mar 25, 2022, 2:00 PM UTC with more information about this problem. Thank you for your patience. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Adx Reporting Data for the last few hours might not yet be available in Historical Reports in both UI and API. Users may see negative values for Adx Reporting Data (requests, impressions, clicks, etc.) for the latest hours. This issue may impact campaign pacing and Data Transfer files as well.

Mar 25, 2022 4:03 AM UTC We're aware of a problem with Google Ad Manager affecting a majority of users. We will provide an update by Mar 25, 2022, 8:00 AM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Adx Reporting Data for the last few hours might not yet be available in Historical Reports in both UI and API. This issue may impact campaign pacing and Data Transfer files as well.