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Incident affecting Google Ad Manager Data Transfer

Incident began at 2019-10-09 07:00 and ended at 2019-10-09 21:15 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Oct 9, 2019 9:15 PM UTC The problem with Google Ad Manager Data Transfer has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Affected publishers are receiving newly published files for the previously missing hour (2019-10-08 hour 09) in their Google Cloud Storage Buckets.

Oct 9, 2019 5:01 PM UTC We are continuing to investigate this issue. We will provide an update by Oct 9, 2019, 10:00 PM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager Data Transfer, but may not have access to the most recent data.

Google Ad Manager Data Transfer Backfill files for 2019-10-08 hour 09 may be incomplete for some publishers. The impact is still being assessed but is currently being marked as very low.

The missing data is expected to be uploaded to affected Publisher's Data Transfer buckets at a later stage.

Oct 9, 2019 7:00 AM UTC We're aware of a problem with Google Ad Manager Data Transfer affecting a significant subset of users. We will provide an update by Oct 9, 2019, 5:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.

Google Ad Manager Data Transfer Backfill files for 2019-10-08 hour 09 may be incomplete for some publishers.