Google Ads Status Dashboard

This page provides status information on the services that are part of Google Ads. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://ads.google.com/.

Incident affecting Google Ad Manager

Incident began at 2019-10-04 06:00 and ended at 2019-10-04 19:05 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Oct 4, 2019 7:05 PM UTC The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

The issue is now resolved and all line items should be delivering as expected.

Due to the metrics counting incident reported yesterday, standard Line items might have overdelivered on October 3rd and 4th. Networks with a timezone configured after UTC+5:00 (UTC+5:00 to UTC-12:00) would have experienced overdelivery during October 3rd. While networks with UTC+5:00 or before (UTC+5:00 included, to UTC+14:00) had line items overdelivering on October 3rd and 4th.
Oct 4, 2019 3:21 PM UTC Google Ad Manager service has already been restored for some users, and we expect a resolution for all users within the next 3 hours, 39 minutes. Please note this time frame is an estimate and may change.

Due to the metrics counting incident reported yesterday, standard Line items might have overdelivered on October 3rd and 4th. Networks with a timezone configured after UTC+5:00 (UTC+5:00 to UTC-12:00) would have experienced overdelivery during October 3rd. While networks with UTC+5:00 or before (UTC+5:00 included, to UTC+14:00) had line items overdelivering on October 3rd and 4th.
Oct 4, 2019 6:00 AM UTC We're investigating reports of an issue with Google Ad Manager. We will provide more information shortly. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Sudden Spike in Delivery for Standard Line Items resulting in Overdelivery of Impressions and Early Line Item Completion. This issue is affecting both Google Ad Manager UI and Reports.