Google Ads Status Dashboard
Incident affecting Google Ad Manager
Incident began at 2020-08-27 10:57 and ended at 2020-08-29 16:21 (times are in Coordinated Universal Time (UTC)).
Date | Time | Description | |
---|---|---|---|
| Aug 29, 2020 | 4:21 PM UTC | The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. Reporting is now showing accurate results for the Yield Partner dimension across the board. |
| Aug 28, 2020 | 4:40 PM UTC | Google Ad Manager service has already been restored for some users, and we expect a resolution for all users within the next 3 days. Please note this time frame is an estimate and may change. Google Ad Manager Reporting is now providing the correct data for yield partners when filtering by the Yield Partner dimension. Note this also includes the data pulled through the reporting API. However, users may still see some discrepancies for Yield Partners data in the Ad Manager Home dashboard |
| Aug 28, 2020 | 12:01 PM UTC | Google Ad Manager service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Google Ad Manager, but may not have access to the most recent data. Reach Reporting data has been generated and is now available. Google Ad Manager reporting is not showing data for yield partners when filtering by the Yield Partner dimension. Impacted users will see the partner data merged into DoubleClick Ad Exchange exclusively instead of separated by partner. Note API reporting is also impacted. For the time being as a workaround, adding the 'Yield Group Dimension' in addition to 'Yield Partner' may result in yield partner data appearing properly. |
| Aug 27, 2020 | 10:57 AM UTC | We're aware of a problem with Google Ad Manager affecting a majority of users. We will provide an update by Aug 28, 2020, 7:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager, but may not have access to the most recent data. Ad Manager Reach Reporting data for last week (16/08/2020 - 22/08/2020) is not yet available due to a processing delay. This also affects recent data for the 'Last 93 days' period. Google Ad Manager reporting is not showing data for yield partners when filtering by the Yield Partner dimension. Impacted users will see the partner data merged into DoubleClick Ad Exchange exclusively instead of separated by partner. Note API reporting is also impacted. For the time being as a workaround, adding the 'Yield Group Dimension' in addition to 'Yield Partner' may result in yield partner data appearing properly. |
- Times are listed in Coordinated Universal Time (UTC)