Google Ads Status Dashboard
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Incident affecting Google Ad Manager
Incident began at 2024-03-29 18:00 and ended at 2024-04-02 13:35 (times are in Coordinated Universal Time (UTC)).
| Date | Time | Description | |
|---|---|---|---|
| | Apr 2, 2024 | 1:36 PM UTC | The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. Ad Manager "Reach" reports with “Last week (Sun - Sat)” or “Last 93 days” dynamic date ranges, or a fixed date range with a start or end date later than March 20, 2024, are again returning complete reach reporting data for any Orders or Line items actively delivering later than March 20, 2024. |
| | Apr 1, 2024 | 9:10 PM UTC | We expect to resolve the problem affecting a majority of users of Google Ad Manager at Apr 2, 2024, 4:00 PM UTC. Please note that this time frame is an estimate and may change. The affected users are able to access Google Ad Manager, but may not have access to the most recent data. Ad Manager "Reach" reports with “Last week (Sun - Sat)” or “Last 93 days” dynamic date ranges, or a fixed date range with a start or end date later than March 20, 2024, will contain incomplete reach reporting data for any Orders or Line items still actively delivering later than March 20, 2024. Please note that the "Estimated Total Unique Visitors" Reach report metric is unaffected by this issue and can be used as an interim workaround. This metric represents the total unique users, similar to "Total unique visitors", but instead provides an estimate of unique visitors in order to report an estimated reach for as many rows as possible. |
| | Apr 1, 2024 | 2:58 PM UTC | Our team is continuing to investigate this issue. We will provide an update by Apr 1, 2024, 9:00 PM UTC with more information about this problem. Thank you for your patience. The affected users are able to access Google Ad Manager, but may not have access to the most recent data. Ad Manager "Reach" reports with “Last week (Sun - Sat)” or “Last 93 days” dynamic date ranges, or a fixed date range with a start or end date later than March 20, 2024, will contain incomplete reach reporting data for any Orders or Line items still actively delivering later than March 20, 2024. Please note that the "Estimated Total Unique Visitors" Reach report metric is unaffected by this issue and can be used as an interim workaround. This metric represents the total unique users, similar to "Total unique visitors", but instead provides an estimate of unique visitors in order to report an estimated reach for as many rows as possible. |
| | Mar 29, 2024 | 10:44 PM UTC | We are continuing to investigate this issue. We will provide an update by Apr 1, 2024, 4:00 PM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager, but may not have access to the most recent data. Ad Manager "Reach" reports with “Last week (Sun - Sat)” or “Last 93 days” dynamic date ranges, or a fixed date range with a start or end date later than March 20, 2024, will contain incomplete reach reporting data for any Orders or Line items still actively delivering later than March 20, 2024. Please note that the "Estimated Total Unique Visitors" Reach report metric is unaffected by this issue. |
| | Mar 29, 2024 | 5:55 PM UTC | We're aware of a problem with Google Ad Manager affecting a majority of users. We will provide an update by Mar 29, 2024, 11:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager, but may not have access to the most recent data. Ad Manager "Reach" reports with “Last week (Sun - Sat)” or “Last 93 days” dynamic date ranges, or a fixed date range with a start or end date later than March 20, 2024, may contain incomplete reach reporting data. |
- Times are listed in Coordinated Universal Time (UTC)