Google Ads Status Dashboard
Incident affecting Google Ad Manager
Incident began at 2019-06-10 21:50 and ended at 2019-06-11 04:37 (times are in Coordinated Universal Time (UTC)).
Date | Time | Description | |
---|---|---|---|
| Jun 11, 2019 | 4:37 AM UTC | The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. Google Ad Manager is now rendering all creative formats properly again. |
| Jun 11, 2019 | 4:05 AM UTC | We are continuing to investigate this issue. We will provide an update by Jun 11, 2019, 4:00 PM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Google Ad Manager users are still experiencing issues with ads that were created and launched after ~7AM PDT June 10th, 2019. This issue impacts creative rendering and affects all types of ads, including native, third-party, and standard image ads. |
| Jun 10, 2019 | 11:34 PM UTC | Google Ad Manager service has already been restored for some users, and we expect a resolution for all users within the next 4 hours. Please note this time frame is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Native and Third-party creatives that utilize templates containing HTML are also impacted by this issue |
| Jun 10, 2019 | 9:50 PM UTC | We're investigating reports of an issue with Google Ad Manager. We will provide more information shortly. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Google Ad Manager users are seeing ad rendering issues with recently launched creatives that use system-defined and/or custom templates. The issue does not impact creatives launched prior to 6/10/2019 PT. Additionally, creatives that are not using templates continue to render properly. |
- Times are listed in Coordinated Universal Time (UTC)