Google Ads Status Dashboard

This page provides status information on the services that are part of Google Ads. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://ads.google.com/.

Incident affecting Google Ad Manager

Incident began at 2019-06-10 21:50 and ended at 2019-06-11 04:37 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Jun 11, 2019 4:37 AM UTC The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Google Ad Manager is now rendering all creative formats properly again.

Jun 11, 2019 4:05 AM UTC We are continuing to investigate this issue. We will provide an update by Jun 11, 2019, 4:00 PM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Google Ad Manager users are still experiencing issues with ads that were created and launched after ~7AM PDT June 10th, 2019. This issue impacts creative rendering and affects all types of ads, including native, third-party, and standard image ads.

Jun 10, 2019 11:34 PM UTC Google Ad Manager service has already been restored for some users, and we expect a resolution for all users within the next 4 hours. Please note this time frame is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Native and Third-party creatives that utilize templates containing HTML are also impacted by this issue

Jun 10, 2019 9:50 PM UTC We're investigating reports of an issue with Google Ad Manager. We will provide more information shortly. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Google Ad Manager users are seeing ad rendering issues with recently launched creatives that use system-defined and/or custom templates.

The issue does not impact creatives launched prior to 6/10/2019 PT. Additionally, creatives that are not using templates continue to render properly.