Google Ads Status Dashboard
Incident affecting Google Ad Manager
Incident began at 2019-10-03 05:16 and ended at 2019-10-03 18:45 (times are in Coordinated Universal Time (UTC)).
Date | Time | Description | |
---|---|---|---|
| Oct 3, 2019 | 6:45 PM UTC | The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. Order and Line item-level delivery metrics (e.g. impressions, clicks) shown in the Delivery Tab of Google Ad Manager UI are now displaying accurate data. |
| Oct 3, 2019 | 2:06 PM UTC | We are continuing to investigate this issue. We will provide an update by Oct 3, 2019, 7:00 PM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager, but may not have access to the most recent data. Metrics ( Impressions, Clicks, etc.) shown in the Delivery Tab of Google Ad Manager UI are not accurate at the moment. You can still use the Reporting Tool to obtain correct data. |
| Oct 3, 2019 | 9:25 AM UTC | Google Ad Manager service has already been restored for some users, and we expect a resolution for all users within the next 5 hours, 35 minutes. Please note this time frame is an estimate and may change. The affected users are able to access Google Ad Manager, but may not have access to the most recent data. Metrics ( Impressions, Clicks, etc.) shown in the Delivery Tab of Google Ad Manager UI are not accurate at the moment. You can still use the Reporting Tool to obtain correct data. |
| Oct 3, 2019 | 5:16 AM UTC | We're aware of a problem with Google Ad Manager affecting a majority of users. We will provide an update by Oct 3, 2019, 2:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Users see Discrepancy in Number of Impressions for Line Items shown in the Google Ad Manager UI and in Google Ad Manager Reports |
- Times are listed in Coordinated Universal Time (UTC)