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Incident affecting Google Ad Manager Data Transfer

Incident began at 2024-05-16 16:00 and ended at 2024-05-17 01:00 (times are in Coordinated Universal Time (UTC)).

Date Time Description
May 17, 2024 1:02 AM UTC The problem with Google Ad Manager Data Transfer has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

There is no longer an impression discrepancy in the Reservation file in Google Ad Manager Data Transfer.

We have republished all Google Ad Manager Data Transfer Reservation files that were impacted by this issue between May 14, 2024 hour 04 through May 16 hour 05, with "_corrected" appended to the file name(s).

May 16, 2024 6:16 PM UTC Google Ad Manager Data Transfer service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Google Ad Manager Data Transfer, but may not have access to the most recent data.

The impression discrepancy in Google Ad Manager Data Transfer, in the Reservation Impressions file only, has been mitigated for files moving forward.

Within the next couple days (or sooner) we will republish impacted (05/14 hour 04 through 05/16 hour 05) Google Ad Manager Data Transfer reservation files, with "_corrected" appended to the file name.

May 16, 2024 4:25 PM UTC We're aware of a problem with Google Ad Manager Data Transfer affecting a majority of users. We will provide an update by May 16, 2024, 6:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager Data Transfer, but may not have access to the most recent data.

There is a ad server impression discrepancy in Google Ad Manager Data Transfer, specifically in the Reservation Impressions file