Google Ads Status Dashboard

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Incident affecting Google Ad Manager

Incident began at 2021-10-27 07:00 and ended at 2021-10-27 20:18 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Oct 27, 2021 8:18 PM UTC The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Google Ad Manager creatives using template types are now rendering as expected again.
Oct 27, 2021 7:02 PM UTC We're investigating reports of an issue with Google Ad Manager. We will provide more information shortly. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Google Ad Manager creatives using template types that were created since 1AM PST October 27th may be showing as blank ads. This only affects Reservation type creatives.
Oct 27, 2021 3:15 PM UTC We're investigating reports of an issue with Google Ad Manager. We will provide more information shortly. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Google Ad Manager users are seeing Creatives trafficked using Templates (e.g. HTML5, Custom, Third-Party, and others) not rendering in live environments