Google Ads Status Dashboard

This page provides status information on the services that are part of Google Ads. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://ads.google.com/.

Incident affecting Google Ad Manager

Incident began at 2020-11-03 22:30 and ended at 2020-11-03 22:36 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Nov 3, 2020 10:36 PM UTC The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Until ~4PM ET on November 3, 2020, Ad Manager Historical reporting displayed inaccurate revenue data for CPD Line items that served impressions on October 28 and/or October 29, 2020. The previously inaccurate data has been fully corrected in Ad Manager Historical reporting. October 2020 payments for Programmatic Guaranteed CPD Line items will be accurate.

To ensure accurate end of month CPD reporting, we recommend re-running any Ad Manager Historical reports if they 1) ran between October 28 & ~4PM ET on November 3 and 2) included any of the following metrics: 'Total CPM, CPC, CPD, and vCPM revenue', 'Ad server CPD revenue', 'Ad server CPM, CPC, CPD, and vCPM revenue', 'Ad server CPM, CPC, CPD, and vCPM revenue (gross)'.

Nov 3, 2020 10:30 PM UTC We're aware of a problem with Google Ad Manager affecting a significant subset of users. We will provide an update by Nov 4, 2020, 1:00 AM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager, but may not have access to the most recent data.

Until ~4PM ET on November 3, 2020, Ad Manager Historical reporting displayed inaccurate revenue data for CPD Line items that served impressions on October 28 and/or October 29, 2020. The previously inaccurate data has been fully corrected in Ad Manager Historical reporting. October 2020 payments for Programmatic Guaranteed CPD Line items will be accurate.

To ensure accurate end of month CPD reporting, we recommend re-running any Ad Manager Historical reports if they 1) ran between October 28 & ~4PM ET on November 3 and 2) included any of the following metrics: 'Total CPM, CPC, CPD, and vCPM revenue', 'Ad server CPD revenue', 'Ad server CPM, CPC, CPD, and vCPM revenue', 'Ad server CPM, CPC, CPD, and vCPM revenue (gross)'.