Google Ads Status Dashboard

This page provides status information on the services that are part of Google Ads. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://ads.google.com/.

Incident affecting Google Ad Manager

Incident began at 2020-07-24 11:03 and ended at 2020-07-24 22:55 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Jul 24, 2020 10:55 PM UTC The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

All previously affected creative have been reactivated and should be currently delivering as expected.

Jul 24, 2020 10:30 PM UTC Google Ad Manager service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.

Some creatives have been inadvertently deactivated. Current status reading: Inactive - Cleared; eligible for serving. Engineering is still working to ensure that all affected creatives are reactivated.

Most of the affected creatives have been reactivated. If any of your creatives is not, you can manually reactivate it.

Jul 24, 2020 5:10 PM UTC Google Ad Manager service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Some creatives have been inadvertently deactivated. Current status reading: Inactive - Cleared; eligible for serving.

Most of the affected creatives have been reactivated. If any of your creatives is not, you can manually reactivate it.

Jul 24, 2020 11:03 AM UTC We're aware of a problem with Google Ad Manager affecting a significant subset of users. We will provide an update by Jul 24, 2020, 8:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Some creatives have been inadvertently deactivated. Current status reading: Inactive - Cleared; eligible for serving

As a workaround, you can manually reactivate the creatives.