Google Ads Status Dashboard

This page provides status information on the services that are part of Google Ads. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://ads.google.com/.

Incident affecting Google Ad Manager

Incident began at 2021-09-10 08:00 and ended at 2021-09-11 02:47 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Sep 11, 2021 2:47 AM UTC The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

The Ad Manager UI/Reporting data issue has been resolved and all values are now up-to-date.
Sep 11, 2021 12:47 AM UTC We're aware of a problem with Google Ad Manager affecting a majority of users. We will provide an update by Sep 10, 2021, 7:00 AM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager, but may not have access to the most recent data.

The data delay issue which was also showing negative values has been mitigated though the issue is remains partially ongoing.
Sep 10, 2021 9:28 AM UTC We're aware of a problem with Google Ad Manager affecting a majority of users. We will provide an update by Sep 10, 2021, 3:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Ad Manager Line Item page summary as well as Ad Manager Historical reports show some metrics like Impressions as negative values for recently started campaigns. In addition, Reporting data is delayed across the board.

Note: For Historical Reporting only some combinations of dimensions show the negative numbers, for example using just a single dimension like date show the correct values.