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Incident affecting Google Ad Manager

Incident began at 2026-01-28 16:00 and ended at 2026-02-02 17:00 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Feb 2, 2026 10:00 PM UTC The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Jan 29, 2026 6:59 PM UTC We expect to resolve the problem affecting a majority of users of Google Ad Manager at Feb 2, 2026, 5:00 PM UTC. Please note that this time frame is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Google Ad Manager Reports initiated via the Run Report function from a Line Item page, are currently failing to export to any available format and are instead generating a generic error message.

The Run Report function from a Line Item page might redirect users to the deprecated Reports page to execute the reports while the issue is being mitigated.

Reports can be exported to the desired format by either clicking on the Re-Run report button.
Jan 29, 2026 3:51 PM UTC Our team is continuing to investigate this issue. We will provide an update by Jan 29, 2026, 6:00 PM UTC with more information about this problem. Thank you for your patience. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Google Ad Manager reports initiated via the Run Report function from a Line Item page, are currently failing to export to any available format and are instead generating a generic error message.

The Run Report function from a Line Item page might redirect users to the deprecated Reports page to execute the reports while the issue is being mitigated.

Reports can be exported to the desired format by either clicking on the Re-Run report button or by unchecking the option Include report properties on the Export to… dialog.
Jan 28, 2026 9:32 PM UTC We are continuing to investigate this issue. We will provide an update by Jan 29, 2026, 5:00 PM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Google initiated via the Run Report function from a Line Item page, are currently failing to export to any available format and are instead generating a generic error message.

The Run Report function from a Line Item page might redirect users to the deprecated Reports page to execute the reports while the issue is being mitigated.

Reports can be exported to the desired format by either clicking on the Re-Run report button or by unchecking the option Include report properties on the Export to… dialog.
Jan 28, 2026 6:39 PM UTC Our team is continuing to investigate this issue. We will provide an update by Jan 28, 2026, 10:00 PM UTC with more information about this problem. Thank you for your patience. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Google initiated via the Run Report function from a Line Item page, are currently failing to export to any available format and are instead generating a generic error message.

Currently, the behavior of the report export functionality is not affected specifically when used with the Line Item Delivery Indicator dimension; this specific combination is no longer identified as a source of export errors.

Reports can be exported to the desired format by either clicking on the Re-Run report button or by unchecking the option Include report properties on the Export to… dialog.
Jan 28, 2026 4:52 PM UTC We're aware of a problem with Google Ad Manager affecting a majority of users. We will provide an update by Jan 28, 2026, 7:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior.

Google Ad Manager reports incorporating the Line Item Delivery Indicator dimension, or those initiated via the Run Report function from a Line Item page, are currently failing to export to any available format and are instead generating a generic error message.

Reports can be exported to the desired format by unchecking the option Include report properties on the Export to… dialog