Google Ads Status Dashboard

This page provides status information on the services that are part of Google Ads. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://ads.google.com/.

Incident affecting Google Ad Manager

Incident began at 2019-10-28 13:46 and ended at 2019-10-29 18:52 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Oct 29, 2019 6:52 PM UTC The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

The issue where some users were not able to create new orders if 'All Entities' was included in the 'Teams (optional)' field is now fixed.
Oct 28, 2019 1:46 PM UTC We're aware of a problem with Google Ad Manager affecting a significant subset of users. We will provide an update by Oct 28, 2019, 10:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are unable to access Google Ad Manager, but we've provided a workaround below.

A subset of users are getting an error message when saving a new order. This occurs if 'All Entities' is included in the 'Teams (optional)' field which will not allow the order to be saved.

As a workaround, users can create an order without teams included and add teams afterwards.