Google Ads Status Dashboard
Incident affecting Google Ad Manager
Incident began at 2019-03-13 03:25 and ended at 2019-03-13 04:07 (times are in Coordinated Universal Time (UTC)).
Date | Time | Description | |
---|---|---|---|
| Mar 13, 2019 | 4:07 AM UTC | The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. All Google Ad Manager reporting queries are completing successfully, and Google Ad Manager Home dashboards are loading successfully. Google Ad Manager scheduled reports were unaffected by this issue. |
| Mar 13, 2019 | 3:51 AM UTC | Google Ad Manager service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. The majority of Google Ad Manager queries should now be succeeding when run via the Google Ad Manager Query Tool UI or the Ad Manager API. Google Ad Manager Home dashboards may still be taking longer than expected to load. Google Ad Manager users may still receive intermittent "An error has occurred while processing your request. Please try again." errors in the Google Ad Manager Query Tool, but these errors do not prevent reports from completing and/or exporting successfully. |
| Mar 13, 2019 | 3:25 AM UTC | We're aware of a problem with Google Ad Manager affecting a majority of users. We will provide an update by Mar 13, 2019, 5:00 AM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Some Google Ad Manager queries may be failing when run via the Google Ad Manager Query Tool UI or the Ad Manager API. |
- Times are listed in Coordinated Universal Time (UTC)