Google Ads Status Dashboard
Incident affecting Google Ad Manager
Incident began at 2019-10-02 15:40 and ended at 2019-10-02 19:45 (times are in Coordinated Universal Time (UTC)).
Date | Time | Description | |
---|---|---|---|
| Oct 2, 2019 | 7:45 PM UTC | The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. Google Ad Manager publishers currently using the new sales experience can successfully create new Proposals in Google Ad Manager. |
| Oct 2, 2019 | 4:18 PM UTC | We expect to resolve the problem affecting a significant subset of users of Google Ad Manager at Oct 2, 2019, 9:00 PM UTC. Please note that this time frame is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Please note that this issue only impacts publishers using the new sales experience. New Proposals cannot be successfully created in Google Ad Manager. Clicking the "Save" or "Add proposal line item" button on a new Proposal will appear to cause no change to the page. As a workaround, adding any value (e.g. 123, a, b) to the optional "Notes" field will allow for successful new Proposal creation, and this value can then be easily removed after the issue is resolved. Impacted users could also temporarily revert to the old Sales UI by clicking 'Back to previous version' on the main Proposal screen, but note that the fix is in progress. |
| Oct 2, 2019 | 3:40 PM UTC | We're aware of a problem with Google Ad Manager affecting a majority of users. We will provide an update by Oct 2, 2019, 6:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. New Proposals cannot be successfully created in Google Ad Manager. Clicking the "Save" or "Add proposal line item" button on a new Proposal will appear to cause no change to the page. As a workaround, adding any value (e.g. 123, a, b) to the optional "Notes" field will allow for successful new Proposal creation, and this value can then be easily removed after the issue is resolved. |
- Times are listed in Coordinated Universal Time (UTC)