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Incident affecting Google Ad Manager
Incident began at 2023-10-10 10:10 and ended at 2023-10-30 15:16 (times are in Coordinated Universal Time (UTC)).
Date | Time | Description | |
---|---|---|---|
| Oct 30, 2023 | 3:16 PM UTC | The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. The affected users are able to access Google Ad Manager, but may not have access to the most recent data. Cost per day (CPD) line items are again showing revenue data in Ad Manager Historical reporting. The issue affected only data for October 7 and 8. |
| Oct 24, 2023 | 10:52 PM UTC | We expect to resolve the problem affecting a majority of users of Google Ad Manager at Oct 31, 2023, 9:00 PM UTC. Please note that this time frame is an estimate and may change. The affected users are able to access Google Ad Manager, but may not have access to the most recent data. Cost per day (CPD) line items are not showing recent revenue data in Ad Manager Historical reporting. |
| Oct 18, 2023 | 8:37 AM UTC | We are continuing to investigate this issue. We will provide an update by Oct 24, 2023, 9:00 PM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager, but may not have access to the most recent data. Cost per day (CPD) line items are not showing recent revenue data in Ad Manager Historical reporting. |
| Oct 11, 2023 | 9:20 PM UTC | Our team is continuing to investigate this issue. We will provide an update by Oct 16, 2023, 9:00 PM UTC with more information about this problem. Thank you for your patience. The affected users are able to access Google Ad Manager, but may not have access to the most recent data. Cost per day (CPD) line items are not showing recent revenue data in Ad Manager Historical reporting. |
| Oct 10, 2023 | 10:17 AM UTC | We're aware of a problem with Google Ad Manager affecting a majority of users. We will provide an update by Oct 11, 2023, 9:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager, but may not have access to the most recent data. Cost per day (CPD) line items are not showing recent revenue data in Ad Manager Historical reporting. |
- Times are listed in Coordinated Universal Time (UTC)