Google Ads Status Dashboard

This page provides status information on the services that are part of Google Ads. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://ads.google.com/.

Incident affecting Google Ads

Incident began at 2019-05-02 09:56 and ended at 2019-06-11 18:21 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Jun 11, 2019 6:21 PM UTC The problem with Google Ads has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.
May 17, 2019 8:14 PM UTC Our team is continuing to investigate this issue. We will provide an update by May 25, 2019, 3:00 AM UTC with more information about this problem. Thank you for your patience.

Google Ads metrics have been corrected for the affected periods of May 1 and 2 (Pacific Time) with the following exceptions:

Current status available here.

We appreciate your patience as we work to resolve this issue as quickly as possible.
May 11, 2019 1:04 AM UTC Our team is continuing to investigate this issue. We will provide an update by May 14, 2019, 3:00 AM UTC with more information about this problem. Thank you for your patience.

We are actively working to correct the data from 12:01am on May 1 to 4:00am on May 2 (PDT), as well as the store visits and store sales data, which is inaccurate from 12:01am on April 30 to end of day May 2 (PDT). All other data is accurate.

This bug impacts reports in all Google Ads interfaces and downloads via the AdWords API, Google Ads API and Google Ads Scripts. Google Ads Rules and Scripts that reference performance stats may also be impacted. Google Ads bid strategy users do not need to take any action, as our bidding models are not impacted by the incorrect data.

Google Ads Billing will be automatically updated as the data is corrected.

We appreciate your patience as we work to resolve this issue as quickly as possible.
May 9, 2019 5:19 AM UTC Our team is continuing to investigate this issue. We will provide an update by May 11, 2019, 3:00 AM UTC with more information about this problem. Thank you for your patience.

We are actively working on correcting the data from 12:01am on May 1 to 4:00am May 2 (PDT). Other data is now accurate, with the exception of store visits and store sales data which is impacted from April 28 onwards (which we are also working on resolving).

This bug impacts reports in all Google Ads interfaces and downloads via the AdWords API, Google Ads API and Google Ads Scripts. Google Ads Rules and Scripts that reference performance stats may also be impacted. Google Ads bid strategy users do not need to take any action, as our bidding models are not impacted by the incorrect data. Google Ads Billing will be automatically updated as the data is corrected.

We appreciate your patience as we work to resolve this issue as quickly as possible.
May 4, 2019 3:00 AM UTC Our team is continuing to investigate this issue. We will provide an update by May 7, 2019, 7:00 PM UTC with more information about this problem. Thank you for your patience.

On May 1, at approximately 5pm PDT, a bug caused Google Ads reporting for April 30 and May 1 (Pacific Time) to be incorrect.

We are actively working on correcting the data from 12:01am on May 1 to 4:00am May 2 (PDT). All other data is now accurate

This bug impacts reports in all Google Ads interfaces and downloads via the AdWords API, Google Ads API and Google Ads Scripts. Google Ads Rules and Scripts that reference performance stats may also be impacted. Google Ads bid strategy users do not need to take any action, as our bidding models are not impacted by the incorrect data. Google Ads Billing will be automatically updated as the data is corrected.

We appreciate your patience as we work to resolve this issue as quickly as possible.
May 3, 2019 3:04 AM UTC Our team is continuing to investigate this issue. We will provide an update by May 5, 2019, 3:04 AM UTC with more information about this problem. Thank you for your patience.

On May 1, at approximately 5pm PST, a bug caused Google Ads reporting for April 30 and May 1 (Pacific Time) to be incorrect.

We are actively working on correcting this data over the next two days. All reporting after 4am PST on May 2nd is accurate.

This bug impacts reports in all Google Ads interfaces and downloads via the AdWords API, Google Ads API and Google Ads Scripts. Google Ads Rules and Scripts that reference performance stats may also be impacted. Google Ads bid strategy users do not need to take any action, as our bidding models are not impacted by the incorrect data. Google Ads Billing will be automatically updated as the data is corrected.

We appreciate your patience as we work to resolve this issue as quickly as possible.
May 2, 2019 9:09 PM UTC Our team is continuing to investigate this issue. We will provide an update by May 3, 2019, 5:09 AM UTC with more information about this problem. Thank you for your patience.

On May 1, at approximately 5pm PST, a bug caused Google Ads reporting for April 30 and May 1 (Pacific Time) to be incorrect. This bug impacts reports in all Google Ads interfaces and downloads via the AdWords API, Google Ads API and Google Ads Scripts. Google Ads Rules and Scripts that reference performance stats may also be impacted.

We are actively working on fixing the bug and correcting the data. Metrics reported for May 2nd will be delayed until later that same day PST. Google Ads bid strategy users do not need to take any action, as our bidding models are not impacted by the incorrect data. Google Ads Billing will be automatically updated as the data is corrected.

We appreciate your patience as we work to resolve this issue as quickly as possible.
May 2, 2019 9:56 AM UTC We're investigating reports of an issue with Google Ads. We will provide more information shortly.

On May 1, at approximately 5pm PST, a bug caused Google Ads reporting for April 30 and May 1 (Pacific Time) to be incorrect. This bug impacts reports in all Google Ads interfaces and downloads via the AdWords API, Google Ads API and Google Ads Scripts. Google Ads Rules and Scripts that reference performance stats may also be impacted.

We are actively working on fixing the bug and correcting the data. Metrics reported for May 2nd will be delayed until later that morning PST.

Google Ads bid strategy users do not need to take any action, as our bidding models are not impacted by the incorrect data. Google Ads Billing will be automatically updated as the data is corrected.

We appreciate your patience as we work to resolve this issue as quickly as possible.