Google Ads Status Dashboard
Incident affecting Google Ad Manager
Incident began at 2022-05-24 21:00 and ended at 2022-06-01 22:00 (times are in Coordinated Universal Time (UTC)).
Date | Time | Description | |
---|---|---|---|
| Jun 4, 2022 | 2:54 AM UTC | The problem with Google Ad Manager should be resolved for the vast majority of affected users. We will continue to work towards restoring service for the remaining affected users, but no further updates will be added to this dashboard. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Impacted data has been corrected for the majority of Google Ad Manager publishers, meaning newly run Ad Manager historical and Ad Exchange historical UI/API reports that span the May 23/May 24, 2022 date range will no longer return inflated or incorrect Ad Exchange Revenue and CPM metrics. A very small number of Google Ad Manager publishers may still notice inflated or incorrect Ad Exchange Revenue and CPM metrics within Ad Manager historical and Ad Exchange historical UI/API reports that span the May 23, 11PM PDT through May 24, 2PM PDT time period, but those publishers will be contacted directly with additional details. |
| Jun 3, 2022 | 10:05 PM UTC | Google Ad Manager service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. A very small number of Google Ad Manager publishers may still notice inflated or incorrect Ad Exchange Revenue and CPM metrics within Ad Manager historical and Ad Exchange historical UI/API reports that span the May 23, 11PM PDT through May 24, 2PM PDT time period. Impacted data has been corrected for the majority of Google Ad Manager publishers, meaning newly run Ad Manager historical and Ad Exchange historical UI/API reports that span the May 23/May 24, 2022 date range will no longer return inflated or incorrect Ad Exchange Revenue and CPM metrics. |
| Jun 1, 2022 | 10:04 PM UTC | Google Ad Manager service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. A very small number of Google Ad Manager publishers may still notice inflated or incorrect Ad Exchange Revenue and CPM metrics within Ad Manager historical and Ad Exchange historical UI/API reports that span the May 23, 11PM PDT through May 24, 2PM PDT time period. Impacted data has been corrected for the majority of Google Ad Manager publishers, meaning newly run Ad Manager historical and Ad Exchange historical UI/API reports that span the May 23/May 24, 2022 date range will no longer return inflated or incorrect Ad Exchange Revenue and CPM metrics. |
| May 27, 2022 | 9:15 PM UTC | We are continuing to investigate this issue. We will provide an update by Jun 1, 2022, 10:00 PM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Some Google Ad Manager publishers may notice inflated or incorrect Ad Exchange Revenue and CPM metrics within Ad Manager historical and Ad Exchange historical UI/API reports that span the May 23/May 24, 2022 date range. Affected data is limited to the time period of May 23, 11PM PDT through May 24, 2PM PDT. Work is underway to correct the impacted data and, once those efforts complete, newly run Ad Manager historical and Ad Exchange historical UI/API reports that span the May 23/May 24, 2022 date range will no longer return inflated or incorrect Ad Exchange Revenue and CPM metrics. |
| May 26, 2022 | 10:04 PM UTC | We are continuing to investigate this issue. We will provide an update by May 27, 2022, 10:00 PM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Some Google Ad Manager publishers may notice inflated or incorrect Ad Exchange Revenue and CPM metrics within Ad Manager historical and Ad Exchange historical UI/API reports that span the May 23/May 24, 2022 date range. Affected data is limited to the time period of May 23, 11PM PDT through May 24, 2PM PDT. Work is underway to correct the impacted data and, once those efforts complete, newly run Ad Manager historical and Ad Exchange historical UI/API reports that span the May 23/May 24, 2022 date range will no longer return inflated or incorrect Ad Exchange Revenue and CPM metrics. |
| May 26, 2022 | 4:07 PM UTC | We are continuing to investigate this issue. We will provide an update by May 26, 2022, 10:00 PM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Some Google Ad Manager publishers may notice inflated or incorrect Ad Exchange Revenue and CPM metrics within Ad Manager historical and Ad Exchange historical UI/API reports that span the May 23/May 24, 2022 date range. Affected data is limited to the time period of May 23, 11PM PDT through May 24, 2PM PDT. |
| May 25, 2022 | 8:33 PM UTC | Our team is continuing to investigate this issue. We will provide an update by May 26, 2022, 4:00 PM UTC with more information about this problem. Thank you for your patience. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Some Google Ad Manager publishers may notice inflated or incorrect Ad Exchange Revenue and CPM metrics within Ad Manager historical and Ad Exchange historical UI/API reports that span the May 23/May 24, 2022 date range. Affected data is limited to the time period of May 23, 11PM PDT through May 24, 2PM PDT. |
| May 25, 2022 | 4:10 PM UTC | We are continuing to investigate this issue. We will provide an update by May 25, 2022, 9:00 PM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Some Google Ad Manager publishers may notice inflated or incorrect Ad Exchange Revenue and CPM metrics within Ad Manager historical and Ad Exchange historical UI/API reports that span the May 23/May 24, 2022 date range. Affected data is limited to the time period of May 23, 11PM PDT through May 24, 2PM PDT. |
| May 24, 2022 | 10:39 PM UTC | We're aware of a problem with Google Ad Manager affecting a significant subset of users. We will provide an update by May 25, 2022, 4:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Some Google Ad Manager publishers may notice inflated Ad Exchange Revenue and CPM metrics within Ad Manager historical and Ad Exchange historical UI/API reports that span the May 23/May 24, 2022 date range. |
- Times are listed in Coordinated Universal Time (UTC)