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4 digital marketing tools every small business owner needs

Key take-aways

These days, you need more than a website or social media page to market your business online. In fact, the bigger your digital presence, the better. So it’s great news that small businesses have access to a number of free or inexpensive tools that can help you grow your digital footprint and reach more potential customers. These tools are great to get started. They are easier to use than you think:

1. Google Business Profile

2. Google Ads (formerly known as Google AdWords)

3. Google Analytics

4. Google Digital Unlocked

What is Google Ads?

Google Ads, formerly known as Google AdWords, is an advertising service by Google for businesses that want to display ads on Google search results and its advertising network.

Try Google Ads now

Increasing your online presence doesn't mean you need to spend thousands of rupees on banners, videos, emails, and social media.

1. Google Business Profile

Google Business Profile is a free online listing for your business that appears when users search for you on Google or Google Maps. It presents them with a quick summary of key facts, including:

  • A short introduction explaining what your business does
  • Business address
  • Business phone number
  • Opening hours
  • Website URL
  • Google reviews
  • Social media links
  • Posts & photos

Because this information is displayed so prominently, it's important to make sure it's accurate and up to date.

Creating a listing will help you build a trustworthy and communicative brand by allowing users to see who you are, how to reach you, and what others think about you. Using Google Business Profile also provides you with information about the people who search for your business, including who clicked your website URL and the phone call button, or who checked your address on Google Maps. In addition, you can do more and reply to reviews customers leave for your business, and engage with them by enabling messaging.

2. Google Ads (formerly known as Google AdWords)

Investing in an online advertising campaign is a great way to promote your website online. You can do it with Google Ads, an online advertising tool that helps you attract people searching for products or businesses like yours. The process is simple:

  • Write your ad copy
  • Pick the keywords you'd like to target
  • Set a daily maximum budget
  • Select your campaign's start and end dates

Data from Google Analytics can help you develop a strategy for your campaign. Google Ads allows you to customize your ads to reach people in certain locations or entering certain terms into a Google search, for example. If Analytics tells you that most of your customers are from East India, you can capitalize on your popularity there by advertising in that region.

For more tips to get started on Google Ads, visit this introductory guide.

3. Google Analytics

Having a website is great for any business, but figuring out whether it's attracting new customers is more of a challenge. Google Analytics is a powerful and free product that tracks all kinds of information about who visits you online and how they interact with your website, including:

  • The city or country visitors are browsing from
  • How long they stay on your website
  • Which pages they visit the most
  • Where they click through from
  • What parts of your website they click on
  • The most common routes visitors take through your website from page to page

Use Analytics data to make smart decisions about the way your website is structured and how you market yourself online. For example, you may change your site's design to make it easier to visit the most popular pages. Or you may learn that a large portion of your traffic comes from social media posts on a particular platform and decide to post there more often.

You can also filter data based on a particular day, week, month, or whatever time period you wish to look at. This can help you gauge your website's performance over time and determine whether certain changes to your marketing strategy are having the desired effect.

To get started in Google Analytics, follow these steps or learn how to on the Analytics Academy.

4. Google Digital Unlocked

There is always more that businesses can do to stand out online, and that's why it's important to keep learning. If you'd like to pick up more digital marketing skills, Google Digital Unlocked offers lots of free courses in an easy-to-follow format.

Here are some of the digital marketing topics you can learn about:

  • Making the most of social media
  • Selling more products online
  • Turning data into insights
  • Building an online shop
  • How to be noticed with search ads


Increasing your online presence doesn't mean you need to spend thousands of rupees on digital display banners, emails, and social media. There are plenty of free and inexpensive ways to do it. Get started with the tools above and use them as a resource as your business grows.

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Sign up for Google Ads today

  • 1. Create an account
  • 2. Set your budget
  • 3. Write your first ad and decide where it's going to appear

Or call today for account support from a Google specialist. 
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